A booking system that lives in WhatsApp.

Your customers already message you to ask for a time. ordr.ae answers them, offers real free slots, and confirms the booking in the same chat, with no app or form for them to fill in.

Arabic and English. Nothing for your customers to install.

Industries

Made for businesses that sell time.

Salons and spas

Salon and spa booking on WhatsApp for the UAE. Clients book, move and cancel by message, in Arabic or English, with reminders and a shared calendar.

Padel and sports courts

A WhatsApp booking system for padel, tennis and football courts in the UAE. Players book by message at any hour, with instant confirmation and no double bookings.

Hotels and resorts

A WhatsApp assistant for UAE hotels and resorts. Guests check dates, see room photos and reserve in Arabic or English, with one number for several properties.

Also for: barbershops, nail bars, tennis and football courts, guesthouses and more. See all industries

Why book on WhatsApp

In the UAE, WhatsApp is often the first place a customer goes to ask about a time. A form or a booking link adds a step at the moment they're ready to decide. Keeping the booking in the chat removes that step, and your team stops copying details from messages into a calendar.

How a booking works

The customer asks in their own words. The assistant checks your live calendar and offers times that are really free. While they decide, the slot is held so nobody else can take it. When they say yes, the booking lands on your calendar and they get a confirmation with the details and your location.

  • Offers only real free times
  • Holds the slot while the customer decides
  • Confirms with the address and map link

Moving and cancelling

Customers can move or cancel a booking in the same chat, and the freed slot goes straight back on your calendar, so your staff don't have to handle every change by hand.

Automatic reminders

Reminders go out 24 hours and 2 hours before each booking, with nobody lifting a finger. WhatsApp requires approved message templates for messages sent outside its 24-hour window, and we help you submit them.

One calendar for your team

Every booking sits on your calendar by person or resource, in a dashboard you can use on a laptop or phone. Staff can see the day at a glance and step into any conversation.

Questions

Good questions.

Which businesses is it for?

Any business that sells time. Salons and spas, sports courts and hotels and resorts are ready today, and many others can run on the same system.

Can two customers book the same slot?

No. A slot is held while a customer decides, so two people can't take the same one.

Do customers need to install anything?

No. It happens inside WhatsApp. There's also a web chat with the same assistant for people who prefer a browser.

Can I take a deposit when someone books?

Not yet. Online payment isn't available, so customers pay at your venue or however you take payment today.

Keep reading

AI WhatsApp chatbot

An AI WhatsApp chatbot that answers in Arabic and English, checks your real prices and availability, books, takes orders and calls your team when needed.

ordr POS

Take orders and sell on WhatsApp in the UAE. Customers browse, build a cart and choose delivery or pickup, in Arabic or English, with a live orders board.

WhatsApp Business API guide

What the WhatsApp Business API is, what a UAE business needs to get it, how the 24-hour window and templates work, and what Meta charges for.

The fastest way to judge it is to message it.