Room enquiries answered before the guest moves on.

Guests ask about dates and prices on WhatsApp and rarely wait long for a reply. ordr.ae checks your availability night by night, finds rooms that fit the party, and holds the room while they decide.

Arabic and English. Nothing for your customers to install.

Hotels and resorts

Availability by the night

Rooms are tracked per night, so a stay is only offered when every night in it is free. The assistant works out the nights and the total, and it holds the room while the guest decides.

One number, several properties

If you run more than one resort or hotel, a single WhatsApp number can cover them all. The assistant asks which property the guest wants, or suggests one that fits their dates and party size.

  • Finds rooms that fit the party
  • Sends room photos on request
  • Replies in the guest's language

The questions that eat your morning

Check-in times, parking, directions and what's included get answered from the details you provide. If something isn't there, the assistant says so and passes the guest to your team instead of guessing.

Your team sees everything

Reservations appear in your dashboard, and staff can read any conversation or take it over. If a guest wants a special arrangement, your team picks it up with the whole chat in front of them.

Questions?
We have answers.

Straight answers about how this works in practice.

Does it connect to my channel manager or PMS?
Not today. You keep your rooms and rates in ordr.ae, so if you also sell through other channels your team needs to keep availability aligned.
Can guests pay or leave a card in the chat?
Not yet. Online payment isn't available, so guests pay at the property or however you take payment today.
Does it work for one small property?
Yes. A single resort or guesthouse works the same way as a group.
How long can a stay be, and how far ahead?
You set the longest stay and how far ahead guests can book in your settings.

Your next customer is already on WhatsApp.

Give them a better way to reach your business.

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