In detail
Hotels and resorts
Availability by the night
Rooms are tracked per night, so a stay is only offered when every night in it is free. The assistant works out the nights and the total, and it holds the room while the guest decides.
One number, several properties
If you run more than one resort or hotel, a single WhatsApp number can cover them all. The assistant asks which property the guest wants, or suggests one that fits their dates and party size.
- Finds rooms that fit the party
- Sends room photos on request
- Replies in the guest's language
The questions that eat your morning
Check-in times, parking, directions and what's included get answered from the details you provide. If something isn't there, the assistant says so and passes the guest to your team instead of guessing.
Your team sees everything
Reservations appear in your dashboard, and staff can read any conversation or take it over. If a guest wants a special arrangement, your team picks it up with the whole chat in front of them.
Frequently asked
Questions?
We have answers.
Straight answers about how this works in practice.
Does it connect to my channel manager or PMS?
Can guests pay or leave a card in the chat?
Does it work for one small property?
How long can a stay be, and how far ahead?
Your next customer is already on WhatsApp.
Give them a better way to reach your business.